Privacy Policy
Last updated: January 20, 2025
Introduction
This Privacy Policy explains how Stubborn Coder, S.L. ("we", "our", or "us"), operating as vDocs, collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) and Spanish data protection laws (LOPDGDD).
1. Data Controller
The data controller responsible for your personal data is:
Stubborn Coder, S.L.
Spain
info@vdocs.ai
For any privacy-related inquiries, please contact us at the email address above.
2. Information We Collect
Account Information
When you create an account, we collect your email address and display name. If you sign in with Google, we receive your name and email from Google.
Content You Upload
We process the videos you upload to generate documentation. Videos are temporarily processed by AI services and stored on our servers. We do not analyze your content for advertising purposes.
Usage Information
We collect information about how you use the Service, including features used, actions taken, and time spent on the platform.
Technical Information
We automatically collect certain technical information, including your IP address, browser type, device information, and cookies.
3. Legal Basis for Processing
Under GDPR Article 6, we process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to provide you with the vDocs service (account management, video processing, documentation generation)
- Consent: For optional features like marketing communications (you can withdraw consent at any time)
- Legitimate Interest: For service improvement, security, and fraud prevention
- Legal Obligation: When required to comply with applicable laws
4. Third-Party Processors
To provide our AI-powered service, we share data with the following categories of processors who are bound by data processing agreements:
AI service providers (video analysis and content generation) - Data may be processed in the US under Standard Contractual Clauses
Cloud hosting and infrastructure services - EU-based data centers
Authentication and database services - EU region servers
We carefully select processors that provide adequate data protection guarantees. Your video content is processed by AI services solely to generate documentation and is not used to train AI models.
5. International Data Transfers
Some of our AI service providers are based in the United States. We ensure adequate protection for international transfers through Standard Contractual Clauses (SCCs) approved by the European Commission. Our primary hosting infrastructure is located in the European Union.
6. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Communicate with you about the Service
- Protect the security and integrity of the Service
- Comply with legal obligations
7. Information Sharing
We do not sell your personal information. We only share data with the third-party processors listed above, when required by law, or to protect our rights and the rights of others.
8. Data Retention
We retain your data for the following periods:
- •Account data: As long as your account is active, plus 30 days after deletion request
- •Uploaded videos: Until you delete them, plus 30 days in trash
- •Generated documentation: Until you delete them, plus 30 days in trash
- •Technical logs: Maximum 90 days
- •Legal records (terms acceptance): 5 years as required by law
You can delete your content at any time through the application. Deleted items are moved to trash and permanently removed after 30 days.
9. Your Rights (GDPR)
Under GDPR, you have the following rights:
Right of Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Restriction: Limit how we process your data
Right to Data Portability: Receive your data in a machine-readable format
Right to Object: Object to processing based on legitimate interest
Right to Withdraw Consent: Withdraw consent at any time for consent-based processing
To exercise these rights, contact us at info@vdocs.ai. We will respond within 30 days.
If you believe your rights have been violated, you have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.
10. Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS), secure authentication, access controls, and regular security reviews.
11. Children's Privacy
The Service is not intended for children under 16 years of age (or under 13 in countries where permitted by local law). We do not knowingly collect personal information from children.
12. Automated Decision-Making
Our AI processes your videos to generate documentation automatically. This is a core function of the service you request. No automated decisions with legal or significant effects are made about you based on this processing.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.
14. Contact Us
For privacy inquiries or to exercise your rights:
Email: info@vdocs.ai
Stubborn Coder, S.L. - Spain
We aim to respond to all requests within 30 days.